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Thread: Jeweled collar?

  1. #1
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    Default Jeweled collar?

    Does anyone have a recommendation for super-durable jeweled collars? I got Savannah one from HotDogCollars just a month ago, and several of the stones have already come out and the strip of jewels wasn't very well constructed... so Some of the "settings" have detached from the strips they were on, and the prongs are staring to point outward and hang on stuff.

    It was BEE-Yoo-Ti-Ful, but now looking a bit ghetto. It wasn't terribly expensive, and I don't mind to spend more if it's going to be a higher quality and more durable product.
    Her Royal Highness, the Duchess of Wagoner 1993-2012.
    Happiness is a warm puppy ~ Charles M. Schultz
    Named Savannah Jane ~ Rae Wagoner

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    Maybe an active girl needs to save the jewels for dress up and wear something more durable for everyday?
    Patrice and the Houston Duo

    DREAM Dachshund Rescue

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    maybe. And looking back it was much longer than a month ago. Like ordered it the end of January. Time flies!

    But I sent a nice email to the company telling them how much I love the look of the collar and explaining the problems I have had, and asked if they have a more durable model...

    Never hurts to inquire, someone may find my inquiry to be an outstanding customer service opportunity!

    She's not rough on a collar - she doesn't rub against anything... I wonder if the stones rattled loose from all that jumping around?? I swear she is part Tigger.
    Her Royal Highness, the Duchess of Wagoner 1993-2012.
    Happiness is a warm puppy ~ Charles M. Schultz
    Named Savannah Jane ~ Rae Wagoner

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    um. WOW. I just got an email back (within an hour of sending mine!) from HotDog Collars saying that the collars have a one-year warranty and they will send me a new one out ASAP. I do not have to return the old one.

    What a great example of customer service!
    Her Royal Highness, the Duchess of Wagoner 1993-2012.
    Happiness is a warm puppy ~ Charles M. Schultz
    Named Savannah Jane ~ Rae Wagoner

  5. The Following 5 Users Say Thank You to Rae For This Useful Post:


  6. #5
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    And that, ladies and gentlemen, is how you keep a customer! Awesome!!
    Paula & Buster
    & my s Maxe, Alex, Wendal, Jules & James, Patti, Ferkel and Heidi,

    "The greatest of all mistakes is to do nothing because you can only do a little. Do what you can."

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    I wanted to be sure and share with everyone here - customer service like that is hard to find. I know April at Dachshund Delights does a great job taking care of her customers and here's another vendor who cares!
    Her Royal Highness, the Duchess of Wagoner 1993-2012.
    Happiness is a warm puppy ~ Charles M. Schultz
    Named Savannah Jane ~ Rae Wagoner

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  9. #7
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    I think this has SJ written all over it! however, you might need to take out a loan or sell your home, car, life. LOL!
    http://www.ilovedogsdiamonds.com/#all

    Here are some cute ones
    http://thediamondcollar.com/designer...x=2075&start=0
    Angela
    Rusty, Odie & Baxter

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    Quote Originally Posted by Rae View Post
    um. WOW. I just got an email back (within an hour of sending mine!) from HotDog Collars saying that the collars have a one-year warranty and they will send me a new one out ASAP. I do not have to return the old one.

    What a great example of customer service!
    WOW thats awesome!!!!
    Angela
    Rusty, Odie & Baxter

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    That's pretty awesome.
    We want pics when the new one comes, on the pretty girl.

    Ch. Beau, our 14 yr old red guy
    Georgia Peach pie, 8 yrs old
    Jemma, red pie girl 1 year


    ~Penny~

  12. #10
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    Yay to the outstanding customer care!!

    OMGosh Angela, those collars are beyond amazing. ((fainting)).

    ..POGO....PIXEL.....P’NUT....PEPSI

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